LESSON MAKE UP POLICY
At Will Swim Port Douglas we do understand children get sick from time to time. We believe we’ve created a policy that meets the needs of both our families and our swim program.Make-up lessons are only granted in the event of a genuine medical illness.
All families who have paid up front in full for the whole term or have chosen to pay in 2 half term installments are entitled to 2 make up lessons per term.
It is the responsibility of parents to communicate to Will Swim Port Douglas staff that a make-up lesson is required. Parents MUST notify WSPD (by phone or email) of their absence by no later than 8am the day of the scheduled lesson. No message = No make-up lesson. If you “don’t show” or can’t make your scheduled make up lesson, the lesson is void and no further make up lesson will be scheduled. When and where the make-up lessons take place is at the discretion of WSPD. All make up lessons must be carried out in the current term of swimming
No Make up lessons will be carried over into the following term of swimming.